Inclass material

ITIL® 4 Foundation

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prep. cert: Foundation (PEOPLECERT)
Inclass material
prep. cert: Foundation (PEOPLECERT)

ITIL® 4 Foundation

Code
SM201
The latest version of ITIL® 4 ITSM Best Practices framework addresses major digital transformation challenges that companies faces today: Agility, Speed to market and Cloud environments.
The ITIL® 4 Foundation course introduces key principles and practices in Service Management that creates value.
The course is delivered over a 3-day period and includes a combination of lectures and group/personal assignments.